Founded by Field Service and Amdocs experts, GoldCRM offers products and solutions that enhance Amdocs CRM. Our premier product, Gold Service Advisor™, provides intelligent and automated field service scheduling, partner management and real-time wireless communications for mobile field service resources. Today, Gold Service Advisor™ is a bundled solution that is comprised of Dispatch Advisor™, Wireless Advisor™ and Field Advisor™. Other product offerings include solutions for automated service billing; Outlook synchronization; and operational reporting. GoldCRM provides solutions that meet the needs of Amdocs CRM customers, whether in the telecommunications, utilities, high-tech and manufacturing, or other industries.

All GoldCRM's products are completely integrated inside Amdocs CRM providing a seamless solution that installs quickly and requires no interfaces or separate databases to setup and maintain.

Real world experience - We've been part of IT organizations responsible for service management systems that support 1000+ field technicians.

Rapid ROI - We solve the business challenges and provide the services and software needed to get up and running quickly. Click here to learn about our Benefits Analysis service.

Leading edge technology - We incorporate the right technology for today's business environment, allowing your organization to perform at optimal rates of efficiency.

Scalable systems - Our solutions will grow with your business. For more information, click here to access Amdocs CRM Benchmarking articles.

Amdocs CRM Expertise - We have 20+ years combined experience with Amdocs CRM. Our consulting professionals are Amdocs certified and have been involved with some of the largest and most successful Amdocs CRM implementations to date.