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Analysis & Reporting Advisor


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Analysis & Reporting Advisor™
Gold Analytics Advisor™ allows you to easily report on any table or view in any Amdocs CRM™ system. Administrators can create complex queries using the graphical query builder tool, and store the query definition in the Amdocs™ database - all without requiring schema changes. Users can produce graphs and lists of the output and can filter and save their own reports. Output can also be exported to Excel for additional presentation options. When used with the GIS Plug-In Module, users can view data sets geographically displayed on a Microsoft MapPoint™ map. Users can change all aspects of a report including the font and color and can automatically "drill-down" into the data by clicking on an item on the legend or Y axis.

  • Report on any Table or View in the Amdocs CRM System

  • Graphical Query Builder helps administrators define complex queries

  • Point to any Amdocs CRM instance (i.e. a nightly backup)

  • Fields can be re-labeled and values assigned an alias for meaningful output

  • Users can filter, pivot and save their own reports based on pre-defined data set

  • Display data graphically, in a grid, or on a Microsoft MapPoint map

  • Reports can be distributed to users based on territory membership or privilege class

  • Reports can be printed and/or exported to Microsoft Excel

  • Users can double-click on graph or legend objects to "Drill-Down" through the data

  • Web Portal for report distribution





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