PIM Synchronization Module
GoldCRM's PIM Synchronization Module enables the synchronization of Amdocs CRM Contacts, Leads, Appointments and Tasks with PDA devices. This module is compatible with MS Outlook™, Palm™ and Pocket PC™ devices.

GIS Plug-In Module
GoldCRM's GIS (Geographic Information System) Plug-In Module allows for sub-territory management based on zip-code alignment of contacts. Sales Organizations can manage sales territories and sub-territory by zip-codes, enabling visualization and management of prospects by geographic distribution. Daily schedules and location of appointments can be viewed side-by-side and turn-by-turn driving directions calculated for the entire day. GIS integration with Gold Analysis & Reporting Advisor™ allows organizations to visualize the distribution of leads, opportunities, and customers and can view data sets geographically on a Microsoft MapPoint™ map.